Do you deliver outside Columbus?
Yes, all of Central Ohio: Dublin, Westerville, Grove City, Hilliard, Gahanna, New Albany, Delaware, Newark, Lancaster. Delivery is quoted with your order.
Can you install furniture we bought elsewhere?
We install the furniture we sell, which is how we stand behind the result. For furniture bought elsewhere, send photos and counts and we will review it case by case.
How much does delivery and installation cost?
It's typically 8 to 15 percent of the furniture cost, and we quote it with the order rather than adding it later. Difficult access, after-hours work, and long hauls move that number. You'll see the figure before you sign, not after.
How fast can you deliver?
In-stock furniture goes out in 24 hours or less. Special orders follow the manufacturer's lead time, usually four to eight weeks. Once product is in our warehouse, we schedule to your date, not ours.
Can you install after hours or on weekends?
Yes, and for occupied offices it's usually the right call. Evening and weekend installs cost more in labor but cost you nothing in downtime. Most of the larger projects we run in Columbus happen on a Friday night into Saturday.
What do you need from us before the crew arrives?
A clear floor, a confirmed layout, elevator and dock reservations, and a contact who can make decisions on site. Certificates of insurance go to your building manager ahead of time. We'll send a checklist a week out.
Do you take the packaging and old furniture away?
Yes. Cartons, pallets, and shrink wrap leave with the crew, and we'll haul off your old furniture on the same trip if you'd like. Anything we can resell or recycle, we do, and we'll tell you what that's worth against the removal cost.
What happens if a piece arrives damaged?
We catch most of it at our warehouse, because everything is received and inspected before it goes on the truck. If something is damaged in transit or on site, we file the claim, order the replacement, and keep you working with what we can in the meantime.