Capital Choice Office Furniture Terms of Sale

Effective November 5, 2026

These Terms of Sale apply to every estimate, invoice and order between Capital Choice Office Furniture ("CCOF"), an Ohio LLC headquartered at 1517 Alum Industrial Dr. N, Columbus, Ohio 43209, and the customer named on the estimate or invoice, together with its affiliates, subsidiaries and/or members (collectively "Client"). Client accepts these terms by approving an estimate, issuing a purchase order, or paying a deposit or invoice. Use of our website is covered separately by our Terms and Conditions.

1. Pricing

Pricing is based on the estimate provided to Client. Pricing is valid for 30 days from the date of the estimate unless Client is notified by CCOF of a pending price increase and/or tariff from a CCOF supplier. An order is not binding on CCOF until Client's credit has been approved by CCOF.

2. Purchase Orders

If a purchase order number is required for payment, it must be provided to CCOF at the time of order placement. By issuing a purchase order, Client approves the selection, color, finish, quantities, and fabric choices appearing in the estimate.

3. Payment Terms

A 50.0% initial payment will be required at the time of order entry. Upon initial delivery of the product CCOF will invoice for the balance of the order. Payments are due net 30 from the delivery date. Late payments shall incur an interest charge of 2% per month until paid in full. Credit cards are accepted with a 3% convenience fee. CCOF shall retain the title to goods sold until payment is received in full.

4. Sales Tax

Tax is not included in the estimate, unless otherwise indicated. CCOF may charge, and Client will be responsible for, any sales tax, excise tax, or any other tax, fee or charge imposed by any governmental authority, which CCOF may be required to pay or collect by law in connection with this sale. Any such tax or other charges will be added to the price at the time of invoicing and Client shall pay the tax unless Client provides a Certificate of Tax Exemption to CCOF prior to the estimated shipping date. Client will be responsible for filing appropriate use tax when sales, use or other applicable taxes have not been applied to the invoice.

5. Delivery and Installation

Delivery and installation is included in the purchase price as indicated in the estimate. Installation, unless otherwise agreed to by Client and CCOF and highlighted in the estimate, will take place during regular business hours (Monday-Friday, 8:00 am - 5:00 pm). Client may request partial delivery when placing the order and agrees to pay for the products and additional handling/delivery charges as product is received. Client will provide at no charge clean, clear unloading and staging areas, use of elevators or lifts, and trash facilities. If double handling occurs due to delay in construction or site readiness and accessibility, Client is responsible for additional labor and storage fees at current CCOF rates.

6. Design and Space Planning

CCOF provides design, space planning, and furniture inventory services. A budget estimate will be provided for Client approval if design services are requested prior to any work being performed. All designs, plans, drawings, specifications, samples, and the contents therein regarding this sale shall remain the property of CCOF, and may not be used, reproduced or distributed, in whole or in part, until payment is received in full at CCOF, or without the express written permission of CCOF. For new furniture orders, CCOF provides the initial design layout and up to two (2) revisions free of charge per order. If additional design revisions are required, current CCOF rates shall apply.

7. Change Orders

After order placement, if changes are required, CCOF will utilize a standard format for all additional design, service, installation, and delivery beyond the original scope of work. Current CCOF rates shall apply. Any additional work not part of the original quote requires a client-signed change order prior to any work being performed.

8. Returns and Changes

All products are made to order; therefore, all sales are final. Changes could result in additional charges (e.g., weekday to weekend). Cancellation of a project may result in charges for CCOF's involvement up to the time of the cancellation.

9. Acceptance

Within a reasonable time after delivery and/or installation of the product, authorized representatives of CCOF and Client shall inspect the product for conformity with the order and for defects and/or damages and shall note all such mutually agreed upon items on a Delivery and/or Installation "Delivery Plan". Upon completion of the inspection, the representatives of CCOF and Client shall sign the Delivery Plan, which shall constitute Client's acceptance of the products as received and installed, subject to the contents of the Delivery Plan.

10. Shipping and/or Installation Damage

Products that are damaged or have other quality related issues will be repaired and/or serviced to meet manufacturers' quality standards.

11. Drop Ship

When product is received at Client's location, Client accepts responsibility for inspecting and noting freight damage on the bill of lading and filing freight claim(s) with the carrier. If freight damage is concealed, Client will notify CCOF within 72 hours of receiving product. Payment of invoices shall not be withheld due to concealed or apparent damage.

12. Retainage

Client is permitted to hold as retainage an amount equal to the value of damaged, mis-specified, or mis-shipped products, but only for these products.

13. Insurance and Security

Client is responsible for any loss or damage to furniture or office systems delivered by CCOF to Client's site having been caused by weather, theft, fire or other trades and personnel.

14. Storage and Handling

If new furniture is received at the CCOF warehouse and is held for more than 14 days due to Client delays, Client will be billed for furniture purchased and subject to a storage fee at current CCOF rates, which will be billed monthly. Prior to incurring any costs, current rates will be provided for Client's approval.

15. Powered Panels

Prior to the installation of powered panels, Client assumes responsibility for hardware hook-up from the building electrical source by a licensed electrician.

16. Limited Liability

CCOF makes no warranties, expressed or implied, as to merchantability or as to the suitability of the merchandise for any particular purpose, except those made by the manufacturer of the products. CCOF will pass through all manufacturers' warranties to Client. CCOF will assist in coordinating the repair or replacement of the product by the manufacturer. If the labor warranty has expired and/or if labor is not part of the manufacturer's warranty, CCOF will procure product and/or perform service work at current CCOF rates billable to Client.

17. Product Waiver

Should an elevation and/or floor plan require modification to new or re-use of previously modified manufacturer product, the manufacturer cannot warranty any failure to the modified product and cannot warranty any components installed on modified products. Modifications include but are not limited to: cut-to-fit panels and work surfaces, cutting of wall strips, connectors, and any other product represented by CCOF. CCOF will not be held liable for any property damage and/or personal injury of any kind attributed to product modification(s) or failure to meet wall strip and T-connector installation guidelines based on the United States Gypsum Construction Handbook for wall construction.

18. Limitation of Liability

CCOF shall not be liable for any consequential, incidental, special or exemplary damages arising out of or connected with the sale, delivery, use or performance of the product. In no event shall CCOF's liability (whether in contract, tort or otherwise) for damages arising out of, or relating to, a breach of the above express warranty of the sale, delivery, installation, use or performance of the product exceed the purchase price of the product.

19. Force Majeure

CCOF shall not be liable for failure to perform if such failure results directly or indirectly from its inability to obtain materials, parts or supplies at reasonable prices or through usual and regular sources or on a timely basis, as a result of interruption of transportation, government regulation, labor disputes, strikes, riots, insurrection, civil commotion, fire, flood, accident, storm, or act of God, or other cause beyond CCOF's control.

20. Term

These terms will remain in effect until terminated in writing by either party.

21. Entire Agreement; Controlling Law

These terms, together with the estimate or invoice they apply to, constitute the entire agreement between the parties. Client is relying solely upon these terms, and not upon any oral or written statements, whether of CCOF, its officers, employees or agents, of any manufacturer, or any other person whatsoever, in entering into this agreement. These terms shall be interpreted and enforced under the laws of the State of Ohio.

22. Attorney Fees

In the event of litigation relating to the subject matter of an estimate or order, the non-prevailing party shall reimburse the prevailing party for all reasonable attorney fees and costs resulting therefrom.

23. Project Photos

CCOF may photograph the completed delivery and installation, including the furniture and the space where it was installed, and may use those photos in its portfolio, on its website, in social media and in other marketing materials. CCOF will not publish Client's confidential information or identify individual employees by name without permission. Client may opt out at any time, before or after delivery, by emailing its CCOF project manager, calling CCOF at 614-332-1828, or sending a request through ccofficefurniture.com/contact-us/. CCOF will then not publish photos of Client's space and will remove photos already published on its website and social media within a reasonable time.

Questions

Questions about these terms: info@ccofficefurniture.com or 614-332-1828. Capital Choice Office Furniture, 1517 Alum Industrial Dr. N, Columbus, Ohio 43209.