We get a lot of questions about our office furniture and office space design services. Read on for answers to some of the questions we hear most often.
Because every workplace is unique, the ideal desk layout will depend on the size of your space, how your team collaborates, and the type of work being done. As a starting point, consider how traffic flows through the room and position desks so that employees can move comfortably without disrupting one another. Natural light is another important factor. Placing desks near windows can improve mood and productivity, but be sure to avoid glare on computer screens. Private offices often benefit from a traditional arrangement that keeps the desk facing the door for better communication and visibility. In open work areas, grouping desks in pods can encourage collaboration, while staggered or angled layouts help maintain a sense of personal space. If you’re unsure where to start, our design team can help. Submit your floor plan through our design page and we’ll create a customized layout that makes the most of your office footprint.
Yes. Our team specializes in creating furniture solutions that reflect your company’s brand identity, workflow, and unique space requirements. We can source custom colors, finishes, sizes, and materials to give your office a look that sets it apart. Whether you need a conference table built to a specific dimension, a workstation that fits an unusual footprint, or a particular fabric or laminate to match your décor, we’ll work with our network of trusted manufacturers to bring your vision to life. If you’re unsure exactly what you need, our project managers can guide you through the process, from initial concept to final installation. Even if the request falls outside of our own capabilities, we maintain strong relationships with a wide range of commercial service providers and can connect you with the right experts. Visit our design page to get in touch with a project manager and start exploring your options.
Delivery times vary depending on the type of project and the furniture you select, but we pride ourselves on moving as quickly as possible. For smaller, local projects that use our in-stock inventory—whether you’re choosing from more than 200 new desks or selecting from our wide variety of quality pre-owned furniture—we can typically deliver and install within one to two weeks. Same-day or next-day service is sometimes available for an additional charge when time is critical. Larger projects that involve cubicle systems generally require about three to five weeks to accommodate design, preparation, and scheduling. For fully custom projects, lead times can extend to eight weeks or more, depending on the complexity of the design and manufacturing timelines. These estimates can vary based on order volume and seasonal demand, so we always recommend discussing your specific needs with a project manager to receive the most accurate timeline for your order.
When you choose our delivery and installation service, you’re getting more than just a drop-off. We handle the entire process to make furnishing your office as easy as possible. Our team assembles most furniture (with the exception of cubicles) and preps it at our facility before bringing it to your location. We then provide direct-to-room delivery so you don’t have to worry about moving heavy items through your building. Once on-site, we assemble furniture and set it up exactly where you need it. If you’ve made a pre-approved request, we can also move existing furniture or remove old items you no longer want. After installation, we wipe down surfaces and even vacuum when needed so your space is clean and ready for use. This full-service approach means you can focus on running your business while we ensure every detail of your new office setup is handled professionally from start to finish.
The right office chair depends on your body type, work habits, and the environment where you’ll use it. We encourage you to visit our showroom to test different chair styles in person. Comfort is highly personal, and nothing beats trying a chair before you buy. If you experience back pain or spend long hours seated, look for a model with strong lumbar and thoracic support. Higher workstations may require a stool-height chair, while a budget-conscious setup might call for a simple but durable task chair. Most task chairs feature a five-star base with casters for easy movement and a variety of ergonomic adjustments. These may include a pneumatic gas lift for height changes, tilt lock with tension control to relieve back pressure, adjustable arms, lumbar support settings, and a sliding seat pan for proper leg positioning. Keep in mind that more adjustments typically raise the price, but they’re ideal if multiple employees will share the chair.
Yes, we can hold furniture for a short time to help you coordinate your project or upcoming move. Whether you need a few extra days to finalize your floor plan or are waiting for construction to wrap up, we’re happy to accommodate temporary storage when possible. For holds longer than two weeks, we may require a deposit to reserve the items and ensure they’re available when you’re ready. This deposit protects both you and our team, guaranteeing that the furniture you’ve selected won’t be sold to another customer during the hold period. If your timeline changes or you need an extended hold, simply communicate with your project manager so we can plan accordingly. Our goal is to make your furniture purchase as seamless as possible, even if unexpected delays arise. We understand that projects don’t always follow a strict schedule and we’re committed to helping you stay on track.
We do purchase used office furniture in certain cases, though it depends on the quality, quantity, and current demand from our clients. If you’re downsizing, remodeling, or simply replacing old furniture, we encourage you to reach out through our selling inquiry form. Our team will review your information and respond to let you know whether we’re able to buy your furniture or help you find another solution. While we can’t guarantee that every piece will be a fit for our inventory needs, we maintain an extensive network of commercial furniture and service providers and can often point you toward other resources for selling or donating your items. Whether you’re trying to recover some value from your investment or simply want to keep furniture out of a landfill, we’ll provide guidance and options to help you make the best decision for your business.
Once we determine that we’re interested in acquiring your used furniture, the process is designed to be straightforward and hassle-free. A member of our acquisitions team will contact you via email to outline next steps and collaborate on a timeline that fits your schedule. We’ll handle every part of the decommissioning process, including the complete disassembly and safe removal of your furniture at the agreed-upon times. Our crew arrives prepared with the proper equipment and expertise to work efficiently while respecting your space and minimizing disruption to your operations. We can also coordinate with building management if special access or after-hours service is required. From start to finish, our goal is to remove the burden from your team so you can focus on your next project or move. We’ll ensure the furniture is removed responsibly and can even advise you on resale, recycling, or donation options when applicable.
Our website offers a rotating selection of used furniture and a standard inventory of new pieces, giving you an easy way to browse some of our most popular options. However, because we carry hundreds of product lines and manage a database with more than 100,000 SKUs, it’s impossible to list every available item online. New arrivals and unique pieces often sell quickly, so our online listings represent only a portion of what’s currently in stock. If you’re looking for a specific style, size, or brand, we encourage you to contact us directly. Our team can check our warehouse inventory in real time and let you know if we have exactly what you need, or suggest comparable alternatives. Whether you’re furnishing a single office or an entire building, we can source the right products even if you don’t see them on our site. A quick call or email is the best way to get the latest availability.
Yes, we value referrals and reward them through our dedicated program. If you know a business or organization that’s planning an office renovation, moving into a new space, or simply upgrading their furniture, you can benefit by connecting them with us. Through our referral program, we offer both cash and credit incentives as a thank-you for helping us grow our network. To get started, visit our Partner with Us page and share some basic details about the referral. Our team will follow up to confirm eligibility and guide you through the next steps. Whether you’re a current client, a real estate professional, or simply someone who knows a company in need of office furniture solutions, our program makes it easy to earn rewards while helping others create a workspace they’ll love. It’s our way of showing appreciation for the relationships that keep our business thriving.
For projects with invoices exceeding $10,000, we offer flexible payment options to fit your budget. You can choose to make a 50% deposit at the time of order and pay the remaining balance within 30 days after delivery (net 30 terms). This structure gives you the flexibility to manage cash flow while still securing the furniture and services you need. We also provide easy-approval payment plans with terms of up to five years for businesses that prefer to spread out the investment over time. These plans are ideal for larger projects or for organizations that want to preserve capital for other operational needs. Your project manager can walk you through the available options and help you choose the arrangement that best aligns with your financial goals. Whether you prefer to pay upfront, in stages, or through a long-term plan, we’ll work with you to make the process simple and transparent.
Yes, we offer both short-term rentals and long-term leasing options to accommodate a variety of needs. If you’re setting up a temporary office, hosting a special event, or managing a seasonal project, furniture rentals can be an affordable and flexible solution. For businesses that need furniture but prefer not to commit to ownership, leasing provides the benefits of a fully furnished space without the long-term investment. Our rental and leasing services include delivery, setup, and removal at the end of the term, so you don’t have to worry about logistics. We can supply everything from individual desks and chairs to complete office suites, tailored to your timeline and budget. Visit our rental page to learn more and submit an inquiry. A project manager will work with you to design a package that meets your needs, whether you need furniture for a few weeks or several years.
Our 7-step sales process is designed to make your experience simple, transparent, and stress-free from start to finish. It begins with an initial consultation where we learn about your needs, timeline, and budget. Next, we help you select the right furniture solutions and provide a detailed proposal for your review. Once approved, our design team creates layouts and plans to ensure everything fits and functions as intended. We then coordinate ordering and logistics, keeping you informed of progress along the way. Delivery and installation are scheduled at a time that works best for you, and our professional team sets up your furniture for immediate use. After installation, we conduct a final walkthrough to confirm everything meets your expectations and address any last-minute adjustments. Finally, we remain available for ongoing support and future needs. Each step is focused on clear communication and exceptional service, so you always know what to expect.
Creating a cohesive office environment goes beyond simply selecting furniture. That’s why we collaborate with a wide range of strategic partners to ensure every aspect of your space works together seamlessly. Alongside our in-house design team and project managers, we work with commercial movers, flooring specialists, painters, electricians, and signage experts to create a consistent look and feel throughout your office. We also maintain relationships with commercial real estate brokers and other interior service providers across Columbus, giving us access to trusted professionals who can handle everything from wall treatments to acoustic solutions. By coordinating with these partners, we can help you achieve a polished, unified space where the furniture, finishes, and architectural details all complement one another. Whether you’re moving into a new building or refreshing your current location, our network of experts ensures your office design is both functional and visually harmonious from top to bottom.
